Effective Negotiation Skills

Course Description

Negotiation Skills is an important competency that all leaders should work on a regular basis. When doing business, there is always an element of negotiation with customers, vendors, partners, bosses, and employees. It is done whether you are the buyer or seller of an idea or product, during hallway discussions, at a project review with some people on each side.
This training helps participants understand the principles behind negotiating and enable them to develop a personal negotiation style. The training enable participants to negotiate constructively with customers and to carry out a negotiation that creates a ‘win-win’ outcome for all parties. İt builds on participants’ existing negotiation skills and gives them additional tools and techniques to take their skills to the next level. The course also develops the mindset of a successful negotiator.

Course objectives

After successful completion of this course, candidates should be able to:

      • Have the knowledge and tools necessary to be able to conduct any negotiation as a competitive and collaborative negotiation;
      • Understand how to make the most effective use of time available for negotiation preparation;
      • Appreciate the benefits of a wide range of persuasion techniques which are effective in commercial negotiations;
      • Be aware of the most commonly used tricks, traps and ploys used in negotiation and, more importantly, how to deal with them;
      • See for yourself the factors which make the difference between effective and average negotiators;

      Who should attend?

      • Managers, sales people, purchasing people;
      • Anyone being prepared for a role in sales, purchasing or management;
      • Anyone who has to negotiate.    


          • Upon completion of the training, the participants will be awarded with a certificate by Baker Tilly Academy.
          • Course Language:  Azerbaijan
          • Course Duration: 8 hours

          Contact us